Shipping and Handling

As an online retailer, we ship thousands of orders daily all over the world. Just buy and enjoy our great service, we ship direct to your door.

BoutiqBou online store ship thousands of orders daily all over the world using DHL and International Royal Mail delivery.


All our Items ship out within 1 working day. We will notify you through the email address to supply when we ship and also ask  you to make sure someone is at home to collect the item


Once 'packed' orders may not be changed or canceled. We We offer a 30 day warranty upon receipt.

1.     Expect delivery within 2 working days UK only

         5-7 business days International depending on customs clearance

         We ship by DHL or Royal Mail international depending on your location.

2 Flat Rate Free Shipping for all UK and International countries no matter where you are

• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.


Most of items will ship out in 1 working day using DHL or Royal Mail international express delivery so you can receive your item as quickly as possible.. Some may take longer if there is a public holiday.


Measure your size before purchasing our dresses and measure your head with a tape rule to know the right size of wig to buy.  Please note we will NOT accept returns on hair weave, wigs and closure that has been opened or used due to hygiene reasons.  This does not affect your consumer rights. It is the duty of the customer to notify us within 24 hours of payment for a refund if they change their mind. Buyer pays for return postage.  All products MUST be returned in their original packaging within 36 hours of purchase.  We will only give refund once we have received back the package and in it's original package and unused.  We will give refund within 2 - 14 days upon receiving back the item

Most purchases by consumers are protected by the Consumer Contracts Regulations 2013 which give consumer buyers the right to cancel the purchase within 14 days of receiving the item. You are legally obliged to inform consumers about their right of cancellation before the purchase.